Order Tracking
View your orders and tracking updates
Sign in to our Customer Self-Service Portal to view your orders, open an order’s details and check available shipping and tracking information.
Use the email address you entered at checkout to find your orders.
Track from your confirmation email
You can also follow the order-status link in your order confirmation or shipping notification email. You may be asked to verify your identity before viewing order details.
Not seeing tracking yet?
Tracking information becomes available after a tracking number is added to your shipment. Real-time shipping updates are available for supported carriers. If your order ships in separate packages, review the tracking details for each shipment.
Need help with your order?
Email order-inquiries@nexiluma.com with your order number, the email address used at checkout and a brief description of your question, or visit our Contact Nexiluma page.
Please do not include payment-card details, passwords or other sensitive information.