{"product_id":"30-day-controlled-pilot-make-every-visit-handoff-visible-before-it-becomes-a-costly-surprise","title":"30-Day Controlled Pilot. Make every visit handoff visible before it becomes a costly surprise.","description":"\u003cp data-pm-slice=\"1 1 []\"\u003e\u003cspan\u003eThe 30-Day Controlled Pilot gives a practice a defined, reversible way to see how Care Cycle Guard fits its real appointment and visit workflow. RPM and the practice select one location, one staff group, and a limited sample of scheduled visits. The team uses the checklist to make ownership and open items visible, record evidence attestations, and document exceptions for follow-up.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThe pilot establishes a baseline and a practical view of how the workflow performs. It is designed to expose recurring handoff gaps—such as incomplete eligibility checks, demographic mismatches, authorization questions, benefit-frequency concerns, missing follow-up owners, or delays—early enough for the practice to act under its own policies.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003ePilot includes\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eKickoff and current-state workflow review.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eOne-location Care Cycle Guard setup using the agreed stages and checklist.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUp to 40 visit cases during the 30-day pilot.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRole and escalation mapping for the participating staff.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eOne staff orientation session and one refresher\/Q\u0026amp;A session.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eWeekly pilot check-ins and an exception\/action log.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA baseline and end-of-pilot summary with completion, blocked-item, time, delay, and evidence-attestation measures where available.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA closeout meeting with recommendations for continue, revise, or stop.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003ePilot does not include\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eEHR, practice-management, clearinghouse, or payer-portal integration.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAutomated insurance eligibility or authorization determinations.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eClinical triage, coding decisions, medical-necessity decisions, or claim submission.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA guarantee of zero denials, payment, authorization approval, or a specific financial return.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eTransfer of patient-identifying information into the plugin. Patient-to-reference mapping remains in the practice’s approved system.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cdiv\u003e\u003chr\u003e\u003c\/div\u003e\n\u003ch2\u003e\u003cspan\u003eBenefits: with the service vs. without it\u003c\/span\u003e\u003c\/h2\u003e\n\u003ctable\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003cth\u003e\u003cspan\u003eWith Care Cycle Guard\u003c\/span\u003e\u003c\/th\u003e\n\u003cth\u003e\u003cspan\u003eWithout a structured guard process\u003c\/span\u003e\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan\u003eStaff see the required checks, current owner, status, evidence attestation, and unresolved items in one workflow.\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eChecks may remain spread across memory, sticky notes, inboxes, payer portals, and separate staff routines.\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan\u003eThe team can flag administrative concerns before they become a same-day surprise or an avoidable downstream rework item.\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eEligibility, authorization, demographic, benefit, or scheduling concerns may surface late, when fewer options remain.\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan\u003eCompletion and exceptions can be summarized with timestamps and non-identifying references.\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eLeaders may have limited evidence about what was checked, when it was checked, or where handoffs stalled.\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan\u003eRepeated issues can be grouped into trends and assigned improvement actions.\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eThe same issue may recur without a clear owner, a consistent measure, or a feedback loop.\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan\u003eStaff use an agreed process while retaining the practice’s clinical and payer decision authority.\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eProcess variation can depend heavily on individual memory, experience, or workload.\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cspan\u003eCare Cycle Guard adds visibility and discipline to the workflow. It cannot remove payer policy changes, inaccurate source data, clinical uncertainty, or every human error.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv\u003e\u003chr\u003e\u003c\/div\u003e\n\u003ch2\u003e\u003cspan\u003eWhat the solution delivers\u003c\/span\u003e\u003c\/h2\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eA visible visit-readiness workflow\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e from appointment booking through the stages configured for the pilot.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eClear task ownership\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so open checks and exceptions are not mistaken for completed work.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eA documented reason and evidence attestation\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e for completed, blocked, or not-applicable checklist items, according to the practice’s approved policy.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eA concise case summary\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e that staff can review and, when appropriate, transfer into the approved EHR note area.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eDaily, weekly, and monthly operational reporting\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e for the agreed measures available from the workflow records.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eA prioritized improvement plan\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e based on observed process gaps, recurring blockers, staff feedback, and measured workload.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eA repeatable staff routine\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e that can be trained, reviewed, and improved over time.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cdiv\u003e\u003chr\u003e\u003c\/div\u003e\n\u003ch2\u003e\u003cspan\u003eWhy it matters\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eMany administrative problems are easiest to resolve while there is still time to confirm the correct patient record, planned service, coverage details, authorization status, or follow-up owner. If the practice first discovers a gap at check-in, during treatment, or after the claim is submitted, the team may face a delay, rework, patient frustration, or a preventable billing issue.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eCare Cycle Guard gives the practice a shared way to ask: \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eWhat needs to be checked, who owns it, what evidence supports the status, and what remains unresolved before the next handoff?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThe goal is to reduce avoidable process gaps and improve visibility—not to claim that every denial can be prevented or that every check can predict a payer’s final decision.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv\u003e\u003chr\u003e\u003c\/div\u003e\n\u003ch2\u003e\u003cspan\u003eHow it works\u003c\/span\u003e\u003c\/h2\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eSelect the scope.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e RPM and practice leadership choose a location, workflow, participating roles, case volume, and pilot dates.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eConfirm safeguards.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e The parties define approved systems, access boundaries, privacy\/security responsibilities, reference-code handling, and required agreements before any access to protected information.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eConfigure the checklist.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e RPM maps the agreed administrative checks and escalation owners into the standalone Care Cycle Guard workflow.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eOrient the team.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Staff learn how to open a case, work only the active stage, record concise explanations and evidence references, and route blocked items.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eRun the pilot.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e The practice and RPM use the approved source systems for verification. The plugin records workflow status and non-identifying references; it does not perform payer verification itself.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eReview the evidence.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e RPM reviews workflow measures and recurring gaps with the practice, then documents improvement actions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eDecide what comes next.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e The practice chooses to stop, revise the workflow, continue with a managed package, or explore a separately scoped integration project.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cdiv\u003e\u003chr\u003e\u003c\/div\u003e\n\u003ch2\u003e\u003cspan\u003eProject requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThe practice provides:\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAn executive sponsor and one operational lead.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA named list of pilot users and their roles.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThe current appointment-to-post-visit workflow and relevant written policies.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA defined location and visit types for the pilot.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAccess to approved source systems only after appropriate agreements, permissions, and security review are in place.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA process for maintaining patient identity and reference-code mapping inside the practice’s approved system.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eStaff availability for kickoff, orientation, weekly check-ins, and closeout.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eTimely decisions on escalations, blocked items, and practice policy questions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003ePrivacy rule:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Do not enter patient names, dates of birth, member IDs, clinical details, source-document images, or other direct identifiers into the standalone plugin. Use the practice’s approved systems for source records and identity mapping. Any RPM access to PHI must be covered by the appropriate written agreements and safeguards before access begins.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv\u003e\u003chr\u003e\u003c\/div\u003e\n\u003ch2\u003e\u003cspan\u003eWhat happens after you sign up\u003c\/span\u003e\u003c\/h2\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eWithin two business days:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e RPM schedules a discovery call and sends a short readiness questionnaire.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eDuring week one:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e RPM confirms scope, contacts, policies, access boundaries, pilot measures, and the location’s workflow.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eBefore live cases:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e The parties confirm required agreements and permissions, configure the checklist, and orient the pilot users.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eDuring the pilot:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e The team works the agreed cases, records exceptions, and meets weekly to resolve workflow questions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eAt closeout:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e RPM presents the pilot report, identifies observed bottlenecks and repeat issues, and proposes a continue\/revise\/stop decision.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eIf continuing:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e RPM and the practice select a managed package, confirm the case allowance and service levels, and schedule the first monthly performance review.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cdiv\u003e\u003chr\u003e\u003c\/div\u003e\n\u003ch2\u003e\u003cspan\u003eExpected results and success measures\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThe pilot establishes the actual baseline; RPM should not promise a percentage improvement before seeing the practice’s data. Measures can include:\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePercentage of configured checks closed before the next handoff.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eNumber and share of cases with blocked or unresolved administrative items.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eCommon blocker categories and the stage where they first appeared.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eCases with a documented owner and due date for follow-up.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eStaff work time recorded in Care Cycle Guard, where the team uses the timer consistently.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAdministrative delay frequency and duration, when the practice can reliably observe them.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eCompletion of evidence attestations and required explanations.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eStaff-reported clarity, workload friction, and patient-facing delay points.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSubsequent administrative denial or rework patterns when the practice can lawfully and reliably link those outcomes to the pilot period.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eInterpretation:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e These measures show process performance and observed associations. They do not establish that the tool alone caused a financial or clinical outcome. Payer response, service mix, clinical factors, source-data quality, staffing, and policy changes can all affect results.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv\u003e\u003chr\u003e\u003c\/div\u003e\n\u003ch2\u003e\u003cspan\u003eDemand Heatmap\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eThe pilot and managed reports can include a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eworkflow demand heatmap\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e showing where staff attention and exceptions concentrate. It is a report built from agreed operational observations, not an automatic prediction engine in the current plugin.\u003c\/span\u003e\u003c\/p\u003e\n\u003ctable\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003cth\u003e\u003cspan\u003eHeat level\u003c\/span\u003e\u003c\/th\u003e\n\u003cth\u003e\u003cspan\u003eWhat it signals\u003c\/span\u003e\u003c\/th\u003e\n\u003cth\u003e\u003cspan\u003eExample review question\u003c\/span\u003e\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003e\u003cspan\u003eHigh\u003c\/span\u003e\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eRepeated blockers, rework, or time pressure in a stage or check\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eIs an authorization or benefit-frequency step routinely starting too late?\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003e\u003cspan\u003eMedium\u003c\/span\u003e\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eIntermittent delays or inconsistent completion\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eDoes ownership vary by shift, service type, or staff member?\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003e\u003cspan\u003eLow\u003c\/span\u003e\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eFew observed exceptions in the pilot sample\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eIs the check working reliably, or was the sample too small to judge?\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cspan\u003eThe heatmap should show counts and rates with sample sizes, timeframe, and definitions. Avoid ranking individual employees or presenting small samples as proof of performance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv\u003e\u003chr\u003e\u003c\/div\u003e\n\u003ch2\u003e\u003cspan\u003e30-Day Pilot Confidence Guarantee\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eIf RPM fails to deliver the agreed pilot setup, staff orientation, weekly check-ins, and final pilot summary within the 30-day pilot period for reasons within RPM’s control, the practice may choose either:\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eA full refund of the $3,900 pilot fee\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, or\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e\u003cspan\u003eA no-charge extension\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e until the missed deliverables are completed.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cspan\u003eThe practice must provide the agreed sponsor, staff participation, policies, and timely access to approved systems after required agreements are in place. If the practice pauses or withholds those inputs, the pilot dates may be extended by written agreement.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThis guarantee covers delivery of the agreed service. It does \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e guarantee zero denials, payer approval, reduced claim denials, faster reimbursement, a specific financial return, or clinical outcomes. Final terms belong in the signed service agreement and should be reviewed by RPM counsel before publication.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-pm-slice='1 1 [\"blockquote\",{\"start\":1114,\"end\":1650}]'\u003e\u003cstrong\u003e\u003cspan\u003eImportant scope statement:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Care Cycle Guard supports administrative workflow review and documentation. It does not guarantee payment, prevent every denial, replace payer decisions, provide clinical judgment, or replace the practice’s incident-reporting process. The current plugin is an independent, manually operated WordPress tool; it does not connect to an EHR, verify benefits automatically, or send push notifications. Any future integrations or push features should be sold only after they are built, tested, and contracted.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 data-pm-slice=\"1 1 []\"\u003e\u003cspan\u003eFAQ\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eDoes Care Cycle Guard connect directly to our EHR?\u003c\/span\u003e\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003eNo. The current plugin is a standalone, manually operated workflow tool. EHR or payer-system connections require a separately scoped and approved integration project.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eDoes it verify insurance or authorization automatically?\u003c\/span\u003e\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003eNo. Authorized staff review the appropriate source systems under the practice’s policies. Care Cycle Guard records workflow progress and evidence attestations.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eCan RPM promise zero denials?\u003c\/span\u003e\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003eNo. The service is designed to reduce avoidable administrative omissions and make risks visible. Payer decisions and other causes of denial remain outside RPM’s control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWill patient identifiers be stored in Care Cycle Guard?\u003c\/span\u003e\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003eThe intended workflow uses a random Care Cycle Guard reference code. Patient identity and reference mapping remain in the practice’s approved system. Do not enter PHI into the plugin.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhat happens after the pilot?\u003c\/span\u003e\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003eThe practice can stop, request a workflow revision, or move into a monthly Managed Guard package. There is no requirement to continue unless the parties sign the next service term.\u003c\/span\u003e\u003c\/p\u003e","brand":"Nexiluma Market","offers":[{"title":"Default Title","offer_id":71844056465661,"sku":null,"price":3900.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0842\/8981\/4781\/files\/CareCycleGuardPlaybook_75102f3f-8f18-4b31-a4ff-f7123775df3f.png?v=1794113985","url":"https:\/\/nexiluma.com\/products\/30-day-controlled-pilot-make-every-visit-handoff-visible-before-it-becomes-a-costly-surprise","provider":"Nexiluma Market","version":"1.0","type":"link"}